CREP: Effective Communication in Care Management

This module describes the importance of using coordinated care to successfully engage patients. Building relationships in interdisciplinary care teams as well as with patients allows you to provide them with higher-quality care and better health outcomes.

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At the end of this module, you will be able to:

  • Be empathetic and understanding towards the patients you serve
  • List the skills, knowledge, and attitudes needed to achieve successful patient engagement
  • Describe effective communication and its importance in interdisciplinary care teams for optimum patient care and engagement

Course Details

Title: CREP: Effective Communication in Care Management

Training Mode: Online

Contact Hours: 40 minutes

Type: Certificate